Category Archives: Inmate Communication App

Why Securus Technologies Remains Your Ultimate Source of Online Security

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Currently, the globe is facing a rise in the number of non-resolved violent crimes committed by the day. The worrying trends also show that the more these cases remain unresolved, the more the criminals tend to sophisticate these crimes. It, therefore, goes without saying that investigators are facing real-time challenges when beginning their investigations. Even as they consistently rely on leads or even pieces of second-hand information, the level of accuracy tends to diminish.

Easing Investigations

These stressful days for the investigators are no more since the inception of Securus Technologies; a company that has concentrated their expertise on the most current technologies in availing information required to kick start investigation processes. At Securus technologies, we have made acute investigations a reality courtesy of this important software called the Location-Based Service (LBS). The call-monitoring software provides relevant information that operates smoothly without tipping off any party that is under investigation. The rise in the use of this technique has built our company’s portfolio through the constant referrals that the company gets. In this regard, it is only prudent that we share some of the positive remarks that the company received courtesy of our immense help to our clientele.

General Complements from Clients


“Our company’s drastic measures in evaluating and even combating the rise in cases of contraband goods are intensified through the aid of reporting data we get from Securus Technologies. Your invaluable contribution has soared us this high.”


“We would like to acknowledge Securus for the much strides we have made as company courtesy of the LBS software. The software helped us get a search warrant, and we ultimately got the suspect arrested. Many thanks for your endeavors.”

“For more than two decades, our correctional facility relied on your company’s’ diligent services to offer solutions to the rampant cases of suspicious phone calls from the individuals under our custody.”

Securus technologies’ video visitation can be helpful this Christmas

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Do you have a relative in any correctional facility around the United States? Would you want to spend a little time with him/her this Christmas or during other special occasions? You would probably want your whole family to be there and celebrate together, with the one reprimanded included. It is impossible to do this by personally visiting the inmate. Logistics won’t allow for this. This is because a lot of unnecessary expenses may be wasted traveling to the prison with family members. The time spent traveling to and fro is also a lot. Furthermore, there is only a limited number of people that can visit the inmate at a go.

Well, you don’t have to worry about how you will go about it this Christmas. Securus Technologies has the solution. The tech firm is responsible for the numerous technological advancements that have been made in the numerous correctional activities across the country. Based in Dallas, the company has come up with a multi-million project that seeks to equip correctional facilities with video equipment. The funds have been used to acquire and install the equipment, and to also set up the connections needed. The technology has come under scrutiny by various people. It seemingly bears a lot of advantages when compared to personal visits.

This technology is set to revolutionize prison facilities and the way families interact with their incarcerated loved ones. More family members will be able to interact with the inmates at a go. The system also enhances the security at the facility as the chances of contraband items being sneaked into the facility is reduced. This improves security within the facility. To top to this, the productivity of prison staff is also improved. Video visitation saves time and allows the staff to focus on other prison activities more.

About Securus Technologies

The tech powerhouse has been instrumental in improving prison facilities and activities in terms of technology. Recently, the company received an A+ BBB accreditation. This is to mean that the services provided by the company are almost perfect. There are only but a few local companies in the area that have received such a rating from the BBB. Such a rating isn’t easy to obtain as several factors are put into consideration. Such factors include how the company interacts with its customers, the feedback that the company’s performance is getting from its customers among much more.

Securus Technologies Offers Powerful Tool For Voice Recognition

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Dallas-based Securus Technologies, one of the leading providers of correctional facility services, has just announced its latest platform, Investigator Pro 4.0.


This new and improved piece of software allows investigators to sample voice data from both callers and inmates and match it against other calls. This voice recognition will help with voice identification and the ability to thwart criminal activities both inside and outside the facility.


“We are happy to bring this type of technology to the prison system,” said Securus Technologies CEO Michael Kester. “The facilities are mostly focusing on gang-related activities, which have the ability to match voices.”

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Unlike the old software that could only identify phone numbers and pins, the new searchable voice feature will identify other inmates who have had conversations with the caller, determine if the caller ever served time and the relationships between the caller and inmate.


The searchable voice data is a powerful tool that can be combined with other features to provide an even powerful system.


Securus Technologies has provided law enforcement technology for a variety of correctional departments for over 25 years. To date, the company serves over 3,000 facilities across North America. To find out more, check out the company’s website at